Privacy Policy

In this Privacy Policy, the terms "we," "us," or "our," refer to FusionTech Innovations L.L.C-FZ, including all solutions (Task Planner Calendar for Jira, Release Insights and Reporting Hub), services, products, and platforms developed and provided by FusionTech Innovations L.L.C-FZ. These terms are used to describe the collective efforts, practices, and responsibilities of our organization in relation to the handling of your data and privacy.

Is your personal data important to you? We know it is. For us, too. This is why we respect your privacy and ensure that we only use your data when necessary.

The privacy policy we have prepared is intended to give you all the most important information about WHERE, WHEN and WHY we obtain your personal data. We will also write about what data we process about you. You will also find information on what you can request from us and what your rights are.

We offer a wide range of products and services, including cloud products, servers and data centers.

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Where do we get your data from?

We receive your data directly from you, e.g., when you fill out a contact form. We also receive it when you download our software, in particular applications for Atlassian products, i.e. Jira, Confluence and others.

Which data do we process?

We are guided by the principle of minimization, i.e., we only process data that is necessary for us to fulfill the purpose of processing. This is typically: name and surname, email address, and phone number. For applications downloaded from the Atlassian Marketplace, we additionally receive the following data from you: company name, country information and phone number.

We do not collect personal data from minors, so if you are a minor, please do not send us your personal data (personal data is, depending on the context, e.g. name, surname, email address). If you are a minor, but still wish to use our Services in any way that requires you to provide personal data, then please ask your parent or guardian to do so on your behalf.

What is the purpose and legal basis for our processing of your personal data?

To the extent permitted by applicable law, we use your data to:

to conclude and perform contracts for the provision of services by electronic means through the website, including ensuring the correct quality of services – then the legal basis for the processing of personal data is the necessity of the processing to perform the contract (Article 6(1)(b) of the GDPR),
to establish contact, respond to questions and messages sent by you – then the legal basis for the processing is the legitimate interest of the Controller (Article 6(1)(f) of the GDPR),
to grant licenses for the use of our products, including trial licenses – in this situation, the legal basis for the processing of personal data is the necessity of the processing to perform the contract (Article 6(1)(b) of the GDPR),
to carry out the purchase transaction – then the legal basis for the processing of personal data is the necessity of the processing to perform the contract (Article 6(1)(b) of the GDPR),
to perform legal obligations incumbent on us, e.g. in the form of storing and issuing accounting documents – in this case the legal basis for the data processing is a legal obligation (Article 6(1)(c) of the GDPR),
to handle complaints, respond to requests and complaints – in this case, the legal basis for data processing is a legal obligation (Article 6(1)(c) of the GDPR),
to send information about updates in purchased (or “trialled”) products and services – then the legal basis for the processing is the legitimate interest of the Controller (Article 6(1)(f) of the GDPR),
to provide technical support regarding the use of our products and services – then the legal basis for the processing of personal data is the necessity of the processing to perform the contract (Article 6(1)(b) of the GDPR),
to conduct statistical analyses – then the legal basis for the processing is the Controller’s legitimate interest (Article 6(1)(f) of the GDPR) consisting in conducting analyses of the Users’ activities, as well as of their preferences in order to improve the applied functionalities,
to obtain feedback on the products and services we offer – then the legal basis for the processing is the legitimate interest of the Controller (Article 6(1)(f) of the GDPR),
to establish the validity of claims, defend against claims and pursue claims – then the legal basis for the processing is the legitimate interest of the Controller (Article 6(1)(f) of the GDPR),
to detect and prevent malpractice – in this case, the legal basis for data processing is the legal obligation (Article 6(1)(c) of the GDPR),
to enable organization of webinars and other events with the participation of Users – then the legal basis for the processing is also the legitimate interest of the Controller (Article 6(1)(f) of GDPR),
for direct marketing purposes, including the sending of commercial and marketing information, premium content and newsletters, by means of electronic communication – in this case the legal basis for processing is also the legitimate interest of the Controller (Article 6(1)(f) of the GDPR),
to carry out the recruitment process – then the legal basis for the processing is the legitimate interest of the Controller (Article 6(1)(f) of the GDPR).

Providing personal data is voluntary but necessary to use the Services. You can withdraw your consent to process your personal data at any time by contacting us directly. Our contact details have been provided in the content of the Privacy Policy without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.

Do you have to give us your personal data?

Of course not. However, without your personal data, we are unable to perform the Services we offer and other purposes identified in the Privacy Policy.

How do we contact you?

By sending you messages for direct marketing purposes, including sending commercial and marketing information, premium content and a newsletter, via electronic means of communication, enabling the organization of webinars and other events, we may use the domains fusiontechinnovations.com.

How can you contact us

If you wish to contact us, you can do so by writing an email to: support@fusiontechinnovations.com.